In the mid-market and enterprise space, only 10% of sales opportunities convert into customers.
But there’s a way to optimize this number.
Let’s digress a little.
Imagine your sales and marketing teams as players in a championship football match. Each player has exceptional individual skills, but they're playing their own game—running different plays, following different strategies, barely communicating with each other. The result? A disjointed performance that leaves points on the field.
This scenario plays out daily in B2B companies, where sales and marketing teams operate in silos, converting only 10% of their mid-market and enterprise opportunities into customers. But what if there was a way to get your team playing in perfect synchronization, executing plays with precision, and dramatically improving your score?
Enter Account-Based Marketing (ABM).
Before we revolutionize your strategy, let's examine the traditional marketing and sales funnel:
Marketing Qualified Lead (MQL) → Sales Qualified Lead (SQL) → Opportunity → Customer
Within the Opportunity stage, deals progress through multiple phases:
Just as a football team wouldn't swap out their best performing centre forwards halfway through a high stakes game, your marketing team shouldn't completely hand off leads to sales. Yet traditionally, that's exactly what happens. Marketing qualifies a lead (MQL) and passes it to sales, ending their involvement. This siloed approach ignores a crucial reality: conversion blockers can appear at any stage. A coordinated play between sales and marketing is crucial throughout the pipeline.
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Imagine this: You're a B2B software company selling a Travel & Expense solution. A promising lead repeatedly engages with your brand awareness campaign but hesitates during sales conversations due to pricing concerns.
Traditional marketing would respond with generic nurture content- this is equivalent to running the same play regardless of the defense of the opposite team. ABM, however, is dynamic. It means:
Like in sport, success begins with proper analysis. Collaborate with your sales team to gather intelligence on:
Their conversations are goldmines of niche data on:
Now basis these insights curate targeted communication strategies.
Some of the insights could look like this:
A targeted segmentation and comms strategy can’t alone cut it.
Well curated, niche, personalized segmentation and communication can only work when you leverage multi-channel engagement strategies to engage, nurture and convert prospects while tracking how well each channel is doing. Make sure you’re measuring the impact of your efforts with a robust engagement scoring model personalized to your campaign.
Track engagement scoring to measure:
Your scores will skyrocket if you’re sharing persona-specific content & generating thought leadership across multiple channels to engage leads. Think-
But while you do this, maintaining frequency is key too- otherwise the law of diminishing marginal returns might just kick in.
Imagine being bombarded with a gazillion content pieces, invites and calls from different functions everyday- regardless of how personalized they are that’d be enough to turn a potential lead away.
Here’s also where seamless sales & marketing collaboration comes in.
Winning isn't about having the best individual players—it's about having the best team. By implementing ABM strategies that align your sales and marketing teams, personalize engagement, and leverage data-driven insights, you're not just changing your tactics-you're transforming how your entire team plays the game.
Remember: In both sport and B2B sales, champions are made when every player on the field works as one, executing a unified strategy with precision and purpose
This can make sure you target the right accounts with the right messaging and initiatives at the right time in a co-ordinated fashion so that each touchpoint, each action has maximum impact.
A winning ABM strategy isn't just about marketing- it’s Account-Based Everything (ABE)!
Just as a football team's success depends on the seamless coordination between offense, defense, and the goalkeeper-ABM thrives on perfect synchronization between:
Each player must know not just their role, but how it fits into the larger game plan. When everyone executes their part of the playbook impeccably, in harmony, magic happens.
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